Introduction to SmallWeb
We are SmallWeb Ltd ("SmallWeb", "we", "us" or "our"), a company registered in England and Wales under company number 12272693 and with registered office at 20 Awbery House, Buttrils Walk, Barry, CF62 8DG. We own and operate https://smallweb.net (the "Website"), through which you can access functionality and information in respect of any service we may provide to you (collectively known as the "Services").
While using our Service, we ask you to provide us with certain Personal Information that can be used to contact or identify you. The Personal Information that is collected includes but is not limited to:
Email address for your Client Portal account
Email address for your payment processor (PayPal, Stripe)
First and last name for your Client Portal account
First and last name for your payment processor (PayPal, Stripe)
Address, State, Province, ZIP/Postal code, City for your Client Portal account
Address, State, Province, ZIP/Postal code, City for your payment processor (PayPal, Stripe)
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.
Security of Information
All information you provide to us is stored on our secure servers. We use industry standard security and firewalls on our servers. Where you have access to a password which enables you to access certain parts of the Website, you are responsible for keeping that password confidential. Please do not to share your password.
Unfortunately, the transmission of information via the Internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to the Website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Third Party Services
PayPal (Payment) - https://www.paypal.com/uk/webapps/mpp/ua/privacy-full
Stripe (Payment) - https://stripe.com/en-gb/privacy
CoinPayments (Payment) - https://www.coinpayments.net/help-privacy
DirectAdmin (Software) - https://www.directadmin.com/policies.php
Softaculous (Software) - https://www.softaculous.com/privacy
Blesta (Software) - https://www.blesta.com/2018/05/25/gdpr-and-blesta/
Data Protection Rights
If you are a resident of the European Economic Area (EEA), you have certain data protection rights.
The right to access, update or to delete the information we have on you.
The right of rectification.
The right to object.
The right of restriction.
The right to data portability
The right to withdraw consent
If you wish to be informed what Personal Information we hold about you and if you want it to be removed from our systems, please contact us at firstname.lastname@example.org
For example, if:
SmallWeb Ltd needs to perform a contract with you
You have given SmallWeb Ltd permission to do so
Processing your personal information is in SmallWeb Ltd legitimate interests
SmallWeb Ltd needs to comply with the law
You can make a complaint to a supervisory authority in respect of our processing of personal data at any time. In the UK, the Information Commissioner's Office (also known as the ICO) is the supervisory authority; see how to contact the ICO for more information. However, we would be happy to help and would appreciate if you could contact our support team first.
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